Here are 13 Things Your Professional Home Remodeler SHOULD Have - - -
HWC is a Member of the National Kitchen & Bath Association
A GOOD REPUTATION - Have a well-established good reputation with the local banks and suppliers
A PROFESSIONAL LOCATION - Have a permanent professional business location
AN ESTABLISHED COMPANY - It almost always takes at least 3 to 5 years to establish a sound business, one with the financial strength to pay the bills necessary to complete your project.
LICENSED - Be licensed by the State of Michigan and local municipalities. The law requires your Remodeler to be licensed if your project costs more than $600.
A BBB RATING - Have a good rating from the local Better Business Bureau.
INSURED - Be fully insured with Workers Compensation, Commercial Automobile Liability and Commercial General Liability insurance which is endorsed to include Products and Completed Operations Liability coverage. Your Remodeler should be happy to provide you with a certificate of such Insurance upon request
REFERENCES - Have great references from prior Customers that you can contact. If you do, ask them if they would hire this Remodeler again.
COMMUNICATIONS - Provide an easy means to communicate with them.
FULL-TIME STAFF - Have a full-time Staff available to answer your calls and reply to your Emails
RESPECT YOUR HOME & YOUR TIME - Make you feel comfortable to have them and their employees in your home
PROFESSIONAL MEASUREMENTS - Will never rely on you to provide measurements, but will competently take his or her own measurements. The financial risk of mis-measuring belongs to the person doing the measuring!
CLEAR CONTRACTS - Provide you with a clearly-written and complete contract and all change orders, if any
PERMITS - Will NEVER ask YOU to take out the building permits for your remodeling job. If YOU do, the liability for any problems on the job belongs to you
HWC Senior Carpenter Don Nelson finishes Pat Mollema's brand new kitchen.